Browse Virgin Media Virgin Media Community. Flashing green: The Hub 3 is establishing a connection to the internet. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. Virgin were doing some work in the area end of last week. Hi. Just keeps resorting back to flashing green. Text from Virgin confirms my "kit has been activated". on 25-01-2023 11:05. Everything has been connected and the base light has been flashing green for 3+ hours. Turned the TV off and then on again and the blinking sequence started as explained above. This means the box is on and working but looking for a WiFi connection. Alternatives to Super Hub 4 routers. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. We would like to show you a description here but the site won’t allow us. Away from large bodies of water (e. Make. The other 2 are unusable, so we will need replacements. 2. It has done for over a couple of hours now. I have followed the help tools by rebooting the tv box, I have c. If the pods are flashing blue or green they are never going to work again. It isn't on during normal use, but turns red if there is a problem. Rebooted several times, and waited for hours to download the update. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. Have tried resetting: holding reset button for 60 seconds; no dice. It can be quite frustrating when your internet goes down and you are. I just rescrewed the cable into the back and. 0 Kudos. Green Light. Stopped working about 11pm and hasn't worked since. Re: Green light without connection, power light flashing green 4 weeks ago Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 6 days to attempt a repair is too long!virgin media hub 3 base light flashing green. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. . I've checked the network log and there's a lot of warnings - 5169887. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). on 16-10-2022 11:34. Solid green: The Hub 3 is connected to the internet. Tried the following; Resetting box Unplu. I have only had Virgin for 6 weeks and this is really frustrating. It can take 5 to 10 minutes to restart. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. green arrows flashing again today and no internet. I reset the hub and still the same, any - 5363039We would like to show you a description here but the site won’t allow us. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. Switched on and off. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. I have also fairly recently moved up to 650Mb broadband to combat these issues. After many resets the broadband would start again then a few hours/days lose the signal. Here is a handy guide to the light on your Hub 5. We would like to show you a description here but the site won’t allow us. _____________. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. I’ve turned it off and on Ive done a pin reset and it is still flashing. I pinhole reset several times. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. I have checked the service status in my area and it says no issues. Now, disable both WPS options and click on save. Step 2. on 27-02-2023 18:49. Flashing green: The Hub 3 is starting up. Thank you. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no - 5115652Internet stopped working suddenly. For this, simply switch the Hub’s power supply off at the wall, and wait for 30-60 seconds. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). A weird glitching green (with some pink) bar-graph-looking visual noise a. Suddenly this morning we have a green flashing light with no internet. A router’s light configuration is. Keep it on. Options. Area problem yesterday but was notified issues had been resolved this morning. 1701-e's sounds like something different, but I'm not sure what. Account - Cable. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Browse Virgin Media Virgin Media Community. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. on 12-12-2022 16:18. . I have just received my Hub 3 kit and the green light has been continuously flashing since all cables were attached. Flashing green color on Media Hub 3 means the router is trying to connect. internet was back up and running yesterday so cancelled my engineer appointment. Hub 5 flashing green light. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. The Virgin Media router is blinking green. flashing green as it reconnects. on 08-04-2023 10:07. This means that the Virgin Media Hub is on. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. . Thanks. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. The WPS button is just above the Virgin Media logo. hub 5 flashing blue light. This flashing green light indicates that the Hub 3 is connected and operational. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. I can also see that you had a tech visit cancelled and then you've rebooked it. . Options. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Main Menu; Go to virginmedia. Joining in. It's always the same problem, internet randomly stops working and lights flashing green on router, resetting and restarting does not help. Take care, Nat. Virgin Media; My Virgin Media; Shop; Help;. Sorry to hear of the red light issue on your router. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. Can someone take a look at this asap? Network Log Time Priority Description 03-. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. Joining in In response to Carley_S. Worked for a short while, then the dreaded green flashing light on the front started. - 5037035Flashing green lite on virgin modem Virgin media flash wifi light . All cables are firmly connected. on 30-11-2022 19:19. It resets itself with a white glowing light then starts flashing green then goes back to. This includes: The Stream box. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. How to pair the 360 remote with. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. Step 1: Download the Fire TV remote app on your phone to use as a temporary remote control. I got the green power light flashing and WiFi light is green. Manage Your. Literally just got my broadband installed yesterday. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. Solution: loose connection somewhere along the way to the street box. This is affecting everything in the home including heating and security. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. Web light is stable and single bar light at the bottom of the router is also stable. Browse Virgin Media Virgin Media Community. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. He left after stating all good. Hey folks. Super hub - Status lights and control buttons. How to fix Virgin Media Router arrows flashing green in this article. The light went normal at first, solid white, then flashing white, and then it turned flashing green. Hub 3 green flashing light. Did a pinhole reset and again, it worked and went to a flashing red light. In some things Virgin sucks. plz. The faq says: This means the Hub is on, but your WiFi isn’t. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. Manage Your Account. Did everything over again and this time the power light remained on for about 5 mins then clicked and turned itself off. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. It is important to note that each type of Hub has light codes that show the status of various internet services. Re: Green flashing light and no service. Can anyone provide a solution (other than calling out an engineer for now). In some cases, the issue may not be with the white connector cable but with the hub power supply cable. After it, click on the WPS. . 0 has got a constant orange light and our internet is working intermittently. One blue/red light behind the wireless button on the front panel. 2 Green Flashing Arrows. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Solid Red & Green = Hub failed to start correctly. Have tried resetting: holding reset button for 60 seconds; no dice. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. Check for any loose connections. Please help me with this; the following is some of the specifications of my system: VLC 0. TV. Green flashing is a firmware update in progress. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. on 19-05-2023 21:46. WiFi via Virgin hub 4 suddenly stopped working a couple of hours ago. Internet either shows Partial Serivce (US only) which I'm assuming is up stream. Virgin Media. It provides phone, internet and TV services to its customers. Thanks. It can be quite frustrating when your internet goe. Home Phone. Red power light on the Virgin Media Hub 3 The power light of the Virgin Media Hub 3. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. We get a constantly flashing green light, which means it's trying to get an Internet connection. Can you please ensure the following: Out in the open. 11-02-2023 13:45 - edited 11-02-2023 13:47. Pressing the button for two seconds will prepare the Hub 3. No light: There’s no internet connection. If this is the case, turn Wi-Fi off and check again. 3) Depending on whether the player starts by rendering odd or even frames, the flashing may (or may not) occur every time you play, start, rewind or. If you’re using a splitter, make sure that’s firmly connected, too. Reset the hub with a full reset back to defaults here . Arrows are flashing green, with the wi-fi on top in solid green and solid line on the bottom also green. I have had a technician come to try and fix - 5381631. I have had a new Hub 5 fitted for just 2 weeks now. Red, Flashing, Off. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. Once the power white goes solid white, check if the internet light is no longer flashing red. Stay safe online. whenever I try to get support online or on the phone I just get redirected to the setup guide. Community Experts online right now. Sorry to hear that you're having concerns with the flashing light on your hub 5. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Options. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. It is important to make sure that the arrows are flashing in order to have a stable connection. Smug1to. Equipment activation on 0800 953 9500. Browse Virgin Media Virgin Media Community. I've not had internet for 3 days now. The previous technicians ha. I followed all instructions and I can see green wifi icon and green light blinking. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. This light fl ashes green when the Hub’s downloading a software update. Virgin Media customers do this when their Wi-Fi doesn’t work properly. It's first time I have this issue. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. Pro Tips Location Matters: Where you place your Hub can affect its performance. After 3 hours waiting for the green flashing lights tourn to white I - 5030239. Options. In response to David_Bn. Now the issue is back after 4 days or so. on 24-03-2023 13:28. Tried the virgin d. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. I ordered Virgin Broadband with QuickStart. QuickStart, set up and connections. The same goes for their telephone help. I don't know what the other small light is for. I'm on a Superhub 3. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. Some users on the Forums are reporting days to complete for whatever reason. Have tried to check all the cables connected inside it - done v. If. Virgin Mobile. GreenArrows. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. We would like to show you a description here but the site won’t allow us. I got the green power light flashing and WiFi light is green. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Re: Flashing green light hub 5. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. So try. There's no official status of an orange light on the Hub 3. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. - 5155945Go to Settings >Audio & Video > Match frame rate. 2) Then also try the “free & automated” Service Status number - 0800. If it has. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. Account - Mobile. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. on 31-10-2022 17:07. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Tuning in. 2 Green Flashing Arrows. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. After it, navigate to the Admin settings and restart your Virgin Box. Virgin said it was the new software update colour. . Follow the steps below: Step 1. on 13-03-2023 11:11. Restart the hub by removing the power cable and then reinserting it. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. I use an NTL TV socket for broadband. Wi-Fi pods flashing. Account - Cable. The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. I just rescrewed the cable into the back and checked the connections leading up to the wall socket. We get a constantly flashing green light, which means it's trying to get an Internet connection. Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. Same problem, Virgin trial in the WF4 area. Switched On Families. 4G, or H, next to the signal strength bars at the top of the screen, Sometimes this won’t display if you have an active Wi-Fi connection. I restarted the VM kit but I still have the same issue. 0800 953 9500. These lights are: Power: This light will be solid white when the router is powered on. Next to the TV not behind it. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. Off: WPS is not in use. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. All times are GMT +1. Just got an upgrade to a 1gb connection with a Hub 5. However it’s still starts with green light then goes to to constant blue. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. Options. Internet Light. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. Hey Stoke2010, thank you reaching back out and confirming this. I have been instructed previously to take the hub from the previous address with me. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. For a brief period, press. Some users on - 5150006. Sign in . Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. It will also flash when the Hub is downloading new. We would like to show you a description here but the site won’t allow us. 0 and after setting it all up, the power light has been flashing green all day. How to pay my Virgin Media bill. Options. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. switches on u get the red standby light press a button on remote/tv it turns on (blue light) very dark screeHi I recently moved broadband from Talktalk to Virgin. The "compensation "timer" can also be started on this number if appropriate. on 30-11-2022 19:19. and tells you of more local issues down to street cab/ postcode. - 5258622. It isn’t on during normal use, but turns red if there’s a problem. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. Try a pinhole reset using the hole on the back of the hub (which. FTTP New User Install Experience QuickStart, set up and connections. Can you Check first for any “known network faults - Try in 2 places. Wait at least a full minute for the router to reboot. on 04-12-2022 12:12. Solid green wifi light, flashing green arrow and power light. None. Virgin Media Hub 5 WPS Light. On the back of the Hub 3. Hello. The connection lights will appear orange on both devices, before eventually flashing green. I had the hub 5 installed yesterday. . Neighbours have no issues. Flashing Green: WPS is connecting a new device. Browse Virgin Media Virgin Media Community. Hub 5 flashing green light continuously. and tells you. It's been doing that for around 45 mins now. Phoned tech on 06/04 20:35 and they stated "sending special ping. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Manage Your Account. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Lg26lg40 stopped blue blinking light, will not turn back on? The blue light on my wireless router netgear is flashing blue what does that mean? Green flashing arrow on virgin router. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. 2) It is common to all hardware, drivers and operating systems, including windows. Manually update your TV to the latest software version. I have a solid green WiFi light and a blinking green power light. WiFi down and after following steps to reset the hub light is now flashing green. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. We would like to show you a description here but the site won’t allow us. Don't have a VM wall plug, but have one of the old NTL ones. Make sure that you. Flag for a moderator; on 20-11-2022 20:37. Flashing Green & Red = possible power cable issue. Accordingly, 2 green flashing arrows on a Virgin router indicates that the router is connected to the Internet and is ready to use. Blue flashing light for 2 days now. My virgin rooter is green and arrows flashing any ideas y. My Hub 5 has been flashing green (Updating) all day. If it’s off, you don. It’s likely to be a loose connection in your home. Check the Hub Power Supply. The flashing. After that it starts the process over again and reverts back to the green. 1) The "green flashing screens" is a very old "de-interlacing" bug which has persisted in VLC player for years. . These lights are: Power: This light will be solid white when the router is powered on. Did a normal restart and it was fine, then it went off again. There's no official status of an orange light on the Hub 3. on 02-05-2023 20:46. Have restarted router and all cables appear correct & tight. A power adaptor to plug into the Stream box and a power socket at the wall. plz. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. Green flashing lightsSo, once again, no internet so far for 4 days! I have explained to VM that it’s usually a problem with the boxes out of the street and not my equipment 🤷🏼 21st December is the nearest someone can come out!!! Both work from home and need the internet to be able to work!!! Frustrated is not the wor. I tried severa reboots and hard resets with no luck. Sometimes the bottom light flashes green while the arrows are flashing too. but no internet flashing light. on 16-12-2022 14:49.